The good folk at iNEC have made all the presentations from Broadband Cities available and you can view them at http://www.broadbandcities2008.com/?q=presentation_files
One of my collegues in the FibreRing made an excellent presentation called "Exploring Open Access Models". I also recommend Crister Mattsson's presentation on a similar topic entitled "Neutral Networks". It has some interesting facts and figures on the Swedish fiber market. Also check out Patrick Van Eeckeren's presentation on services Beyond Triple Play. I dislike this term "Triple Play" and even during my time at Bright Telecommunications (who built the first FTTH network in Australia) I pushed for not using this term, because FTTH can do so much more than just Internet, Telephone and Television.
Sharon Wilson, who recently moved into a rental in the Cairns suburb and manages the accounts of the family's Emerald Creek Ice-Creamery, said internet access was vital to the running of the business.
The company, which opened in February, made the decision to manage its accounts in Cairns because despite being only 9km from Mareeba, the factory had no broadband access.
"For weeks I have waited for calls and information on when they can connect us," she said.
"They just don't call you back and they generally have no understanding of what it is like to be without services."
Ms Wilson's father, Scott Dixon, described the delay as inexcusable and said Telstra should have all infrastructure in place before its Smart Communities were opened up. "They needed a part to hook us up but they ran out and they couldn't tell us when another one would be available," he said.
"But it is not good enough, we have a business to run and we need internet access.
"Not having access has caused a lot of pain and anxiety and a lot of time has been wasted trying to deal with Telstra and have the problem solved."
Mr Dixon said Telstra needed to take "ownership" of problems and not bog customers down in a complaints process that failed to provide a timely and positive outcome.
A Telstra spokeswoman said yesterday the hold-up was regretted and contractors would connect the Wilsons' phone, internet and television today. "We have done everything in our power to rectify the problem and we apologise for the delay," she said.
Customers should be aware that under the ACMA's Customer Service Guarantee Standard a Telecommunication provider is required to connect your home or business to a telephone service with 5 working days from receipt of application.
If this does not occur the Customer Service Guarantee requires the provider to:
a) Make an offer to supply an interim or alternative phone service until the service is fully optional. If such a offer is made, the cost of calls must be at the standard telephone service rate (e.g. fixed 18c for a local call); or
b) Automatically pay the customer compensation for each working day that connections are delayed beyond the maximum CSG timeframes at a rate of $14.52 for the first 5 working days and $48.40 for each working day thereafter until the service is connected.
Once an interim service offer is made or the customer refuses the offer the compensation does not apply.
Adam Internet
URL: http://www.adam.net.au/
Phone: (08) 8423 4055
Type: Retailer
Desc: A retail provider delivering services over the Opticomm network
Country: AU
States: SA
Arise
URL: http://www.arise.com.au/
Phone: 1300 733 66
Type: Vertically Integrated
Desc: Small operator in Melbourne delivering services in the VicUrban Aurora Estate. Its parent company, IP systems was recently sold to Amcom Telecommunications.
Country: AU
States: VIC
BES/E-Wire
URL: http://www.e-wire.net.au/
Phone: 1300 135 231
Type: Vertically Integrated
Desc: The first commercial FTTH operator in Australia deploying services into greenfield estates. Still has connected more fibre services than any competitor in Australia. Only deliveres broadband and TV services. Going to find it difficult to compete with the full triple play service providers.
Country: AU
States: WA
Cirrus Communications
URL: http://www.cirruscomms.com.au/
Phone: 1300 552 698
Type: Retailer
Desc: A retail provider delivering services over the Opticomm network
Country: AU
States: QLD
ClubLinks
URL: http://www.clubcomutilities.com.au/
Phone: 1300 880 809
Type: Vertically Integrated
Desc: Private FTTH operator for Golf course Estates Sandhurst and Sanctuary Waters.
Country: AU
States: VIC
Comverge
URL: http://www.clubcomutilities.com.au/
Phone: 03 8706 0000
Type: Claims to be open access
Desc: Small operator in Victoria. Seems to have taken over the clubcomutility sites. Uses a collection of 3 devices to deliver the functionality of a triple play network. Technology based on EPON rather than the NBN compliant GPON.
Country: AU
States: VIC
Exetel
URL: http://www.exetel.com.au/
Phone:
Type: Retailer
Desc: A retail provider delivering services over the Opticomm and NBNT networks. Also participating in the Telstra FTTH trial in Point Cook.
Country: AU
States: NSW, VIC and TAS
FuzeConnect
URL: http://www.fuzeconnect.com.au/
Phone: 1300 881 917
Type: Vertically Integrated
Desc: New FTTH operator based in NSW. Has several projects around the country. Its parent company has been in operation for over 15 years. Technology based on EPON rather than the NBN compliant GPON.
Country: AU
States: ALL
HaleNet
URL: http://www.halenet.com.au/
Phone: (07) 4681 4999
Type: Vertically Integrated
Desc: Small operator in regional Queensland. Services a small community called Stanthorpe, west of Toowoomba.
Country: AU
States: QLD
NBN Co
URL: http://www.nbnco.net.au/
Phone: 02 9926 1900
Type: Open Access, wholesale only network operator
Desc: The government owned, National Broadband Network company rolling FTTP services in brownfield communities across Australia
Country: AU
States: All
iiNet
URL: http://www.iinet.com.au/
Phone: 13 19 17
Type: Retailer
Desc: A retail provider delivering services over the Opticomm, NBNT and TransACT networks
Country: AU
States: All
Internode
URL: http://www.internode.com.au/
Phone: 13 66 33
Type: Retailer
Desc: A retail provider delivering services over the Opticomm and NBNT networks. Also participating in the Telstra FTTH trial in Point Cook.
Country: AU
States: All
Opticomm
URL: http://www.opticomm.net.au/
Phone: (03) 9646 5236
Type: Open Access, wholesale only network operator
Desc: The largest FTTH operator in Australia. Currently has 50% of the FTTH market in Australia with some 180,000 homes under contract and over 40 projects across all states. Also won the contract to design and build (active components) and operate (end to end) the initial stages of the NBN Tasmanian rollout. Part of the $1.3billion Hills group of companies. Unlike other operators who subcontract a lot of work, has its own field service team within the Hills group of companies.
Country: AU
States: ALL
Primus
URL: http://www.primus.com.au/
Phone: 13 17 89
Type: Retailer
Desc: A retail provider delivering services over the Opticomm and NBNT networks
Country: AU
States: All
Pivit
URL: http://www.pivit.com.au/
Phone: 1300 66 33 20
Type: Vertically Integrated, Wholesale
Desc: Privately owned company that has been around 10 years. Its parent Delfcam started operations in 1998 as a PABX service provider. Pivit delivered its first FTTH customer connection in 2004 and has 3 residential estates under contract.
Country: AU
States: QLD, NSW
Inspired i-Land (formally TasTel)
URL: http://www.tastel.com.au/
Phone: 1300 550 580
Type: Retailer
Desc: The former retailer of a JV between AAPT and Aurora Energy, Inspired i-Land delivers services over the Tasmanian Government TasCOLT project.
Country: AU
States: Tas
Pacific.Net
URL: http://http//www.tpnet.co.nz/
Phone: +64 3 543 9094
Type: Vertically Integrated
Desc: Small boutique operatator in Nelson, at the tip of the South Island of New Zealand.
Country: NZ
States: -
TelecomNZ
URL: http://www.telecom.co.nz/
Phone:
Type: Retailer
Desc: The former Telecom New Zealand retail division which has now been structurally seperated from the wholesale organisation. Previously had three estates in the North Island. Not sure if these have been taken over by TelecomWholesale.
Country: NZ
States: -
TelecomWholesale
URL: http://www.telecomwholesale.co.nz/
Phone:
Type: Wholesale
Desc: The former Telecom New Zealand wholesale division which has now been structurally seperated from the retail organisation
Country: NZ
States: -
Telstra
URL: http://www.telstrasmartcommunity.com/
Phone: 1800 204 128.
Type: Vertically Integrated
Desc: Australia's incumbant Carrier with revenues of $20billion per year. A slow starter with FTTH, but has recently signed contracts with 68 developers across the country.
Country: AU
States: ALL
TelstraClear
URL: http://www.telstraclear.co.nz/
Phone:
Type: Vertically Integrated
Desc: New Zealand arm of Telstra Australia. Currently only has 1 estates near Christchurh.
Country: NZ
States: -
TransACT
URL: http://www.transact.com.au/
Phone: 13 30 61
Type: ISP wholesale access, voice and video vertically integrated.
Desc: Since 2001 TransACT has been rolling out a hybrid FTTC network to provide Canberra and Queanbeyan with broadband and telephony communication services. Orginally using VDSL equipment, they migrated to traditional DSLAM deployments in Telstra exchanges. TransACT is now retrofitting VDSL2 into their FTTC network that passes some 60,000 premises, and supplying FTTP in mainly greenfields areas. TransACT now services over 50,000 customers and provides FTTP services to five new suburbs and is the preferred provider for an additional five suburbs/towns in the ACT and NSW. 50% owner of ISP grapevine who operates over the TransACT network.
Country: AU
States: ACT, NSW
WorldxChange
URL: http://www.xnet.co.nz/
Phone: 0800 123 456 (NZ)
Type: Retailer
Desc: A retail service provider working in conjunction with TelecomWholesale to deliver FTTH into greenfield estates in New Zealand.
Country: NZ
States: -
To see the list of communities that there operators deliver services go to the Australian and New Zealand Communities Map
